Monday, May 3, 2010

Observing People at Cherry Creek

This weekend I decided to go to Cherry Creak Mall and observe the behaviors of the people working in the stores. I went to stores such as Neiman Marcus, Sacs Fifth Avenue, BCBG, Michael Kors, and Nordstroms. While there, I observes what shoppers were being waited on first and who was being ignored. I noticed that the apparel of the shoppers had a major effect on the their service. Those shoppers, wearing obviously expensive and put-together outfits were helped significantly sooner then those wearing obviously inexpensive outfits. In fact, even those in athletic apparel were helped before people who looked "cheap." Also, I noticed that adults were helped significantly sooner then teenagers. Although these behaviors did not surprise me, it still made me sad that people are so superficial.

No comments:

Post a Comment